Clinics we offer at our GP surgery

We provide a range of services and clinics. Please contact reception to book an appointment for the services detailed below.

Childhood Vaccinations

Routine vaccination for children is recommended at 2, 3 and 4 months and at 12/13 months and 4 years. Appointments will be sent out automatically by Child Health. If you do not receive an invite, please contact reception.
It is essential that your children are protected from infectious diseases as far as possible. You will normally receive an appointment when your child’s injections are due. For the most comprehensive, up-to-date and accurate source of information on vaccines, disease and immunisation in the UK, please contact the Health Visitor at the Health Centre or visit the NHS Immunisation Information website.
Update July 2016: NHS England has now commissioned Cambridgeshire Community Services to deliver certain vaccines to Year 10 and 11 teenagers/school leavers. These will be administered in school and are therefore NOT available from the surgery to children in this age group. The vaccines concerned are:-
DTaP – diphtheria, tetanus & pertussis
Td IPV – diphtheria, tetanus & polio
Men ACWY – meningitis

Travel Vaccinations

Patients requiring travel vaccination advice are asked to contact Patient Services to arrange a travel consultation with the Practice Nurse at least eight weeks before the planned departure date. The first appointment will be a telephone consultation to determine your travel vaccination requirements, malaria prophylaxis, and any related health issues. Based on this discussion, the Practice Nurse will arrange an appropriate appointment for you to attend the Health Centre. Please be aware that some vaccination courses involve up to three injections and will require more than one visit to the Health Centre.
Most vaccines are held in stock so if you book an appointment you will normally receive the vaccinations on that day. For more information on travel health please go to FitforTravel and FCO websites.

Cervical Smear Tests

A letter will be sent to you inviting you to attend.

Minor Injuries

Acknowledging that we are several miles away from an Accident & Emergency (A&E) Department we are able to treat some minor injuries here. However, those which are more severe or which need specialist hospital equipment (eg, x-ray) will be referred on to A&E, possibly after an initial assessment here to determine the severity/urgency of the injury.

Contraception

Most aspects of contraception are dealt with by the doctors and nurses at the practice, including barrier methods, pills, IUCD’s, termination counselling and sterilisation counselling. The practice is happy to supply emergency contraception.
With the exception of IUCDs (the coil) and Implanon (contraceptive implant), all contraception advice and service is provided by the Practice Nurse.
For those considering the coil (IUCD), or Implant, two short films are linked below which give you all the information you need about long-acting contraceptive methods.
Coil: Video
Implant: Video
After discussing your contraceptive options with the doctor or nurse it is important that you have read all the information and are suitable for the procedure on the day you come. You can also discuss other methods with us as well and ask any questions.

Breast Examinations

Please note that all breast examinations must be performed by a doctor.

Child Health Surveillance

A regular clinic is held by the Health Visitor and the doctors who will routinely check the under-fives. Children must be weighed and measured by a Practice Nurse Assistant before making an appointment to see the Doctor.

Emergency Contraception

This is a pill which can be taken if you have had unprotected sex and do not want to get pregnant. It Is sometimes called the morning after pill and needs to be taken within 72 hours after you have had unprotected sex, but it works best if taken within 24 hours. You can access emergency contraception from your own doctor, or free from some pharmacies, including the Rainbow pharmacy and Lloyds, Great Whyte in Ramsey.

Chlamydia Screening

Chlamydia is the most common sexually transmitted infection in this country and it affects both sexes. One in ten people under the age of 25 who have ever had sex have Chlamydia and don’t realise. This is because most people with Chlamydia don’t have any symptoms. Chlamydia is easily treated with antibiotics, but it can stop both men and women being able to have children in the future if it is not treated.
The National Chlamydia Screening Programme was started in Cambridgeshire in 2006. Anyone who thinks they may be at risk of having caught Chlamydia can come to the Young Person’s Clinic for a test. Men just have to do a urine sample in a bottle and women do a swab they take themselves, which is no more difficult than using a tampon. The test is also confidential. You choose how you want to get the result, most people choose to have it texted to their mobile. Anyone who has ever had sex without a condom – even once – may be at risk of having Chlamydia. If you are concerned come and speak to one of our nurses about having a test.

Young Person Clinic and Sexual Health Services

Unfortunately the funding has been stopped for the young person’s clinic.
Anyone young or old can access help here now: www.icash.nhs.uk or 0300 300 3030
Free Condoms By Post call 01480 418 666 or email cambshealthpromotion@tht.org.uk

Nurse-Led Clinics

The following ailments and procedures can be dealt with by one of our Practice Nurses:

Colds
Contraceptive Injection
Cystitis & Urinary Tract Infections
Dressings
Emergency Contraception
Impetigo And Skin Infections
Minor Illness/Injury
Smoking Cessation
Suture Removal
Warts and Verrucas
Weight Loss
NHS Health Checks

Conjunctivitis
Coughs and Flu-like Illnesses
Diarrhoea and Vomiting
Earache
Head Lice
Medication Reviews
Rashes
Smears
Sore Throats
Thrush
Wound Care

Chargeable Services

We offer various non-NHS services, as these are not NHS, they will attract a charge. Please contact the practice for details on what services we offer, and their respective prices.

These take time and are carried out by the doctors outside normal surgery hours. A basic price list is displayed at the reception desk. The Patient Services Team will give you full details at the time of booking your appointment.

Why does my doctor charge fees?

When your doctor is asked to give medical information about you in the form of a report, letter or certificate, the request kick starts a series of processes.

This takes time and is not always straightforward or simple to complete. Some of the information is not available easily and will mean the doctor has to sort and select the right information for the request.

The doctor also must establish who is funding this work and if it is not part of their NHS work, agree a fee for this.

Many patients see their doctor as the embodiment of the NHS and all that it provides – free care at the point of delivery. However not all work doctors are asked to do is paid for by the NHS and many GPs are self-employed.

This means they must cover their time and costs – staff, buildings, heating, lighting, etc – in the same way as any small business. The NHS only pays for NHS work, any work outside of the NHS must be funded by other means and this is why fees are charged.

Your doctor receives large amounts of request and which is often to do with whether your general health allows you to do something e.g. to work, receive benefits, drive, play sport, attend school, own a house, a firearm or it is for insurance, court or other medico-legal reasons.

All requests will vary in complexity, volume and consistency ranging from signing a certificate which can take minutes, to an in-depth report with an examination that can take hours.

When your doctor signs a certificate or completes a report, it is a condition of remaining on the Medical Register that they only sign what they know to be true.

In order to complete even the simplest of forms, they may have to check your entire medical record (some of which may not be accessible on a computer or on site).

Carelessness or an inaccurate report can have serious consequences for the doctor with the General Medical Council (the doctors’ regulatory body) or even the Police.

Your doctor is inundated with work. They have to balance their time with treating the sick, keeping their practice afloat and making sure they are doing all of this safely and within their professional duties as a doctor.

With certain exceptions written within their contract, doctors do not have to carry out non-NHS work. However, many choose to for the benefit of you and other families they treat.

Where a doctor chooses to undertake the work, we advise them to inform and always agree a fee in advance of undertaking work.

Should their volume of work prove to be greater or more complex than expected, the doctor will contact you to discuss how to proceed.

– Not all documents need a signature by a doctor and can be done by other professionals. Please check the form and accompanying guidance as you may get a quicker response that way.

– If you have several forms requiring completion, present them all at once and ask your doctor if he or she is prepared to complete them at the same time to speed up the process.

– Do not expect your GP to process forms overnight. Urgent requests may mean that a doctor has to make special arrangements to process the form quickly, and this will cost more.

– Don’t book an appointment with your doctor to complete forms without checking with your doctor’s administrative staff as to whether you need to or not.

Get test results

General Information about Test Results

When you attend a test of any kind, you will be told how long you should expect to wait for the results. This is a guideline, and we ask that you wait this time before checking for your results.

Please note that we have a strict policy regarding confidentiality and data protection. We will only give test results to the person they relate to unless that person has given prior permission for their release or if they’re not capable of understanding them.

There are different ways you can access the results of tests that have been done at our GP surgery.

  • You can use your Systmonline account and access the results from there. Please note that results are only available once the doctor has reviewed them. If you don’t have access to your record online, please ask our reception team for help, ideally after 2 pm.
  • You can telephone the practice on 0121 357 1250 or 0121 360 7553.

Please note that the results of tests carried out during hospital visits are not normally sent to the practice.

Why have I been asked to have a repeat test?

If a doctor asks you to have a repeat test, it is usually because:

  • The result was borderline or unclear, and the doctor wants another sample to monitor the situation or to re-check the results.
  • The result is abnormal, and the doctor cannot interpret the result without further tests and has asked you to come in for more tests.

Please do not worry if the doctor has asked you for a repeat test. The doctor will speak to you or request to see you directly if they need to discuss the results.

Get a sick note for work

The NHS provides sickness certification only after seven continuous days of illness.  If you need a sick note to cover this period of sickness you should complete a Self-Certification (SC2) form which is available from your employer or on the HMRC website.

Please contact the GP surgery as you normally would for a routine appointment as it may be necessary to arrange to discuss your request with a GP.

No. You do not need to see your GP again to be ‘signed back to work’.

Can I go back to work before the end date on my fit note?
Can I get a fit note without seeing a healthcare professional?
Taking sick leave
When do I need a fit note?

Online Services

Online Services

Connect to your GP services online and save time. Quick, easy and secure.

If you are registered with our GP surgery, you can access some health services online. This means you can do some tasks when it is better for you and avoid telephoning the practice. 

You can do things like:

  • Order repeat prescriptions
  • See parts of your health record, including information about medicines, vaccinations and test results
  • See communications between your GP surgery and other services, such as hospitals
  • Book, check or cancel appointments with a GP, nurse or other healthcare professional
  • Send us a query or request a sick note

Below are some of the main online services we use in our GP surgery:

NHS App

You can find out more about the NHS App, how to download it and get support here (https://www.nhs.uk/nhs-app/).

You’ll need to provide extra proof of who you are to get full access to your NHS account.

Once you have full access, you can:

  • order repeat prescriptions – see your available medicines, request a new repeat prescription and choose a pharmacy for your prescriptions to be sent to
  • book appointments – search for, book and cancel appointments at your GP surgery, and see details of your upcoming and past appointments
  • view your health record – securely access your GP health record, to see information like your allergies and your current and past medicines. If your GP has given you access to your detailed medical record, you can also see information like test results and details of your consultations
  • get your NHS COVID Pass – view and download your COVID Pass for travel abroad. There are also other ways to get your NHS COVID Pass
  • register your organ donation decision – choose to donate some or all of your organs and check your registered decision
  • find out how the NHS uses your data – choose if data from your health records is shared for research and planning
  • view your NHS number – find out what your NHS number is
Quote / Testimonial:

If you’re a patient at our practice you can use the new NHS App, a simple and secure way to access a range of NHS services on your smartphone or tablet.

For more information go to www.nhs.uk/nhsapp.

Get Started

Login Register

Get the app

Non-urgent advice: Having Problems?

Online Services @ NHS.UK

NHS App Help and Support

Download the NHS App

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

Access NHS APP Services Online, with your web browser!

Your NHS Login

Your NHS account allows you to access your services through the NHS App or website.  It also allows you to access authorised apps such as Airmid and PATCHS. 

To have an NHS account, you must be aged 13 or over and registered with an NHS GP surgery in England or the Isle of Man.

You can find out more about how to set up your NHS login, you can visit the NHS website: How to set up NHS login

You may find it easier to have an app on your phone to access your account but you don’t have to.  If you prefer, you can access your NHS account online: Log in – NHS App Online (service.nhs.uk)

SystmOnline

SystmOnline allows patients or someone acting on behalf of the patient to proactively manage their care. The online services available include the ability to view an online Electronic Medical Record (EMR) as well as booking appointments and managing medication.

SystmOnline is available as an online service if you prefer to use a computer.

SystmOnline

Login to Online Services
Register for Online Services

Non-urgent advice: Having Problems?

You can get
support and find
some Frequently
Asked Questions
about SystmOnline
below.

SystmOnline Support